FOR PHONE OWNERS
More choice. More value.
A worn battery or cracked screen needn’t force an upgrade. Access to repair gives you more ways to keep a useful phone working.
● THE RIGHT TO REPAIR MOBILE PHONESYour phone.
Your phone.
Your choice.
Your right to repair.
A broken screen shouldn’t mean the end of a phone. Repair should be accessible, affordable and in your hands.
✓ More choice✓ Longer device life✓ Less e-waste
Repair it. Keep it. Use it.A longer life for the phone you own.
SMALL REPAIRS. BIG POSSIBILITIES.
01
Consumer choiceYour device. Your repairer.
02
Fair accessParts, tools and knowledge.
03
Local opportunitySkills that support livelihoods.
04
Less wasteRepair before replacement.
WHAT IS THE RIGHT TO REPAIR?Ownership should
Ownership should
come with options.
The right to repair is the principle that you should be able to fix the phone you own, or choose a repair professional you trust.
That means practical access to replacement parts, repair instructions, diagnostic tools and the software needed to complete a repair. It also means addressing restrictions that make independent repairs unnecessarily difficult.
The goal is simple: make repair a real choice for everyone.
WHY IT MATTERSGood for your phone.
Good for your phone.
Better for our future.
Repair is about more than fixing a device. It keeps people connected, supports skilled work and makes better use of what we already have.
FOR LOCAL BUSINESSES
Skills that build livelihoods.
Independent technicians need parts, tools and information to do quality work. Fair access helps local repair businesses serve their communities.
FOR A REPAIRABLE FUTURE
Keep devices in use.
Repair and reuse can extend a phone’s useful life, helping reduce electronic waste and the need for replacement devices.
MAKING REPAIR POSSIBLEA right that works
A right that works
in the real world.
Meaningful repair choice starts with removing the barriers between a broken phone and a successful repair.
Start with your next repair →Available replacement parts
Access to quality batteries, screens, charging ports and other components at fair prices.
Tools and repair information
Service manuals, diagnostics and suitable equipment for informed, effective repairs.
Software that enables repair
Access to calibration and configuration tools, without unnecessary locks that stop replacement parts from working.
Freedom to choose a repairer
The option to use an independent professional or repair your own device if you have the skills.
YOUR QUESTIONS, ANSWERED
Let’s talk repair.
A few things to know about the movement.
Must I fix my own phone?
No. It is about having a choice. You can use a manufacturer’s service, choose an independent repairer, or repair a device yourself if you have the necessary skills and tools.
What is parts pairing?
Parts pairing links a component to a particular device through software. A replacement may need manufacturer software or calibration before all its features work. The movement calls for access to the tools needed to complete legitimate repairs.
Is repair always the best option?
It depends on the fault, the cost, the phone’s condition and its remaining software support. Ask for a diagnosis and a written quote to compare repair with replacement. If a device cannot be reused, use a responsible e-waste collection service.
What should I ask a repair shop?
Ask about the diagnosis, which parts will be used, the total cost, turnaround time and the guarantee on the work. Discuss your data and whether the repair may affect water resistance or other features.
What does this mean for South Africa?
The movement advocates practical repair choices for South African phone owners and better access for local technicians. This page explains those aims; it does not claim that every proposed right is already guaranteed by South African law.
THE NEXT TIME YOUR PHONE BREAKSThink repair.
Think repair.
Before you replace.
Ask about your repair options. Get a clear quote. Support skilled repairers and give your device a chance at a longer life.
Explore SAMDDRA services ↗Discover support for South Africa’s
mobile-device repair industry.
mobile-device repair industry.